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Terms of Service

Effective Date: 5/29/25

Welcome to Shop96 powered by Grustle Media! By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service:

1. Products & Availability
   All merchandise (including shirts, hats, and accessories) is subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

2. Pricing & Payment
   All prices are listed in USD and are subject to change without notice. Payments are securely processed through Wix Payments or third-party gateways like PayPal. You agree to provide accurate, current, and complete purchase and account information.

3. Shipping & Delivery
   Orders are processed within 3–5 business days. Delivery times may vary based on location and carrier. We are not responsible for delays outside our control.

4. User Conduct
   You agree not to misuse the website, violate any laws, or infringe on any third-party rights.

5. Modifications
   We reserve the right to update or modify these Terms at any time without prior notice.

Refund & Return Policy

We want you to love your merch! If something isn’t right, here’s how we handle returns:

1. Returns & Exchanges

   • Returns are accepted within 14 days of delivery.

   • Items must be unworn, unwashed, and in original condition.

   • To start a return, contact us at [Your Email].

2. Non-Returnable Items

   • Final sale items, custom designs, and gift cards are non-returnable.

3. Refunds

   • Once we receive your return, we will inspect the item and notify you of the status.

   • Approved refunds will be issued to your original method of payment within 7–10 business days.

4. Shipping Costs

   • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

5. Damaged or Wrong Items

   • If you receive a damaged or incorrect item, please contact us within 7 days with a photo and order number.

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